HUMA

Electronic Consent

Most hospitals collect patient consent for surgeries and other interventions through manual paper signatures. In order to bring the consent process into the digital landscape of Huma, we needed to investigate and thoroughly document the current process that hospitals were using. From there, we could design a system to support many different workflows and types of medical consent.

My role

I was sole designer assigned to research and design a new system for collecting electronic consent. I worked closely with the PM on this project, and coordinated efforts across the product, regulatory, medical, and tech teams.

UI Spotlight

Consent Builder | dedicated interface for creating digital consent forms, designed in medium-fidelity wireframes
Componentised UI | once validated, translation of the full UX into Huma components
Statuses | tracking of all consent forms, with detailed technical definitions of each status
Mobile | corresponding patient view in the Huma mobile app
Form versions | management of form versions across multiple organisations and projects
Consent Receipts | detailed audit-trail of consent history and approvals

Problem Definition

Users

Patients
Care team
Principal Investigator, Study Coordinator, and Study team
Sponsor organisation
Research Ethics Committee

Development

After creating a comprehensive set of medium-fidelity wireframes, I circulated the designs around our internal teams, and re-interviews a few users to validate the UX decisions. I then fully prepped the files for development by adding thorough technical notes, copy, and states for all components.

Prototyping | mapping UX flows to communicating context
Component states | list all states for new components and clarify edge cases for existing components
Copy | define logic and copy to show for all scenarios

Outcome

As a pivotal member of the product design team, I played a key role in successfully launching the ‘E-consent’ feature on both our Web clinician portals and patient mobile apps. This milestone achievement has empowered clinicians to tailor consent forms in accordance with their specific regulatory requirements, ensuring seamless compliance. The implementation of this feature marks a significant leap forward in enhancing the efficiency and adaptability of our platform, ultimately leading to improved user satisfaction and regulatory adherence

User consents to process data

This is a user flow example of how the patients give their consent before using their medical services in our apps